/Digital User Adoption Coach

Digital User Adoption Coach

Computer and IT - Leuven | More than two weeks ago

Antenna for the digital workplace team driving user adoption across the organization, related to imec Teams & other Office 365 applications.

Digital user adoption coach

What you will do

As digital user adoption coach within the digital workplace team you further drive the user adoption across the organization, related to imec Teams & other Office 365 applications such as SharePoint, Planner, OneNote, OneDrive, ...

Imec Teams is imec’s collaboration platform based on MS Teams technology, extended with specific apps such as the Home app (imec intranet), Action bot (push of corporate tasks), Search app (to search in different knowledge databases),.... 

We have also built a security governance to protect our knowledge. The user adoption needs to focus also on these governance rules, so that the team owner knows very well how to set up the team workspaces in a secured way.

Being an antenna for the digital workplace team, you will help us drive the future roadmap and enhancements. Our mission is to create the most user-friendly digital workplace for our colleagues.

Your role includes:
  • Support the imec digital workplace strategy by increasing the adoption of the digital workplace applications such as imec Teams, SharePoint, Planner, OneNote, security governance, ... 
  • Analyse the needs of the departments/teams and define an action plan to increase the adoption
  • Give training about our digital workplace tools, not only imec wide but also to answer the needs of specific teams, departments ... Create & optimize training content to the needs of the specific teams. According to us, training is more than a ‘classical or online training’ on how to work with the tool. User adoption also includes supporting our culture of cross-team collaboration.
  • Support the digital workplace ambassador community: answering questions, organizing information sessions focused on new functionalities, ...
  • Keep our digital workplace help portal up to date.
  • As part of the digital workplace ICT team, you help the team to follow up on the new Microsoft functionalities with an impact on the end-user and integrate them in the documentation, training, .... You take care of the communication towards the organization in collaboration with the internal communication team.

What we do for you

We offer you the opportunity to join one of the world’s premier research centers in nanotechnology at its headquarters in Leuven, Belgium. With your talent, passion and expertise, you’ll become part of a team that makes the impossible possible. Together, we shape the technology that will define the society of tomorrow.
 
We are committed to being an inclusive employer  and proud of our open, multicultural, and informal working environment with ample possibilities to take initiative and show responsibility. In everything we do, your future colleagues are guided by the imec values of passion, excellence, connectedness and integrity. We commit to supporting and guiding you in this process; not only with words but also with tangible actions. Through imec.academy, 'our corporate university', we actively invest in your development to further your technical and personal growth. 
 
We are aware that your valuable contribution makes imec a top player in its field. Your energy and commitment are therefore appreciated by means of a market appropriate salary with many fringe benefits.

Who you are

  • We are looking for an Office 365 tools hero, who knows all the ins and outs of MS Teams & SharePoint.
  • Your experience in a similar role or as a trainer is key for us. 
  • If you know the MS Power Platform, you have a big plus.
  • You combine the skills above with trainer experience and experience in driving an ambassador community.
  • In addition, you have good writing skills, however, you can also count on our internal communication team.
  • Your communication skills enable you to explain topics in such a way that people adopt the new way of working.
  • Overall, you can call yourself a digital workplace expert.

If most of the above sounds like you, please don’t hesitate to apply.